Hotelazy

Smart AI operations for hotels and hosts

Do not disturb.
AI's got your guests.

Guest messages, reservations, calendars and daily tasks — handled by AI. You just approve.

Good morning

Today · Oct 4

3

Arrivals

4

Departures

5

Cleanings

2

Guest requests

1

Maintenance

Inbox

  • Alex Morgan · Harbor Loft

    Can we leave our luggage before check-in?

    AI
  • Camille Laurent · Garden Studio

    Bonjour, nous arriverons vers 22h…

    AI
  • Jonas Weber · City Center Apartment

    Thanks, see you on Friday!

Today

  • 11:00Checkout
  • 12:00Cleaning
  • 15:00Check-in

Occupancy, next 30 days

  1. Message
  2. Understanding
  3. AI reply
  4. Knowledge
  5. Task
  6. Reservation
  7. Calendar
  8. Cleaning
  9. Operations

Screens show illustrative demo data.

Channels

Connect the channels you already use. Reach more with one click.

Manage reservations, guest communication and availability across multiple booking channels from one intelligent workspace.

AirbnbBooking.com

AI guest communication

Every guest message, understood.

Not a generic chatbot. The AI understands the reservation, the property and the way you operate.

Guest · Alex Morgan

Can we leave our luggage before check-in?
AI
Intent
Luggage request
Context
Check-in 15:00 · Arriving 12:30
Property knowledge
Luggage storage available after 11:30

Suggested reply

Hi Alex! Yes, you're welcome to drop your bags any time after 11:30. Check-in itself starts at 15:00 — see you soon!

ApproveEditSend

The AI reads

  • Conversation context
  • Reservation
  • Property facts
  • Host rules
  • Approved knowledge

You stay in control — nothing is sent without your approval.

One inbox for every guest conversation.

Communicate naturally, regardless of the guest's language.

Search conversations
  • Alex Morgan

    Airbnb

    Can we leave our luggage before check-in?

    Draft ready
  • Camille Laurent

    Booking.com

    Bonjour, nous arriverons vers 22h…

    Draft ready
  • Jonas Weber

    Airbnb

    Thanks, see you on Friday!

  • Mia Tanaka

    Airbnb

    Is there a pharmacy nearby?

    Draft ready

Camille Laurent · Garden Studio

EN· Original FR

Bonjour, nous arriverons vers 22h. Est-ce que l'arrivée tardive est possible ?

Hi, we'll arrive around 10 pm. Is a late arrival possible?

AI draft

Of course — late arrival is no problem. I'll send you the self check-in instructions the day before.

Understood and handled in any language

Calendar

One calendar. Every reservation. Every price.

All your properties on a single timeline — with the reservations and rates of every channel. Say goodbye to double bookings.

%63

Occupancy

10

Upcoming check-ins

21

Empty nights

4

Single-night gaps

October 2026
  • Airbnb
  • Booking.com
  • Ostrovok

Sun

4

Mon

5

Tue

6

Wed

7

Thu

8

Fri

9

Sat

10

Harbor Loft

%71
€142
Alex M.Sam R.

Garden Studio

%57
€136
Jonas W.

City Center Apt.

%86
Mia T.Omar D.

Old Town Suite

%43
€173
€155
€173
Eva P.

Illustrative demo data

Double booking prevented

Booked on Airbnb · Oct 9–11. Dates closed on Booking.com and Ostrovok.

Harbor Loft

Oct 13–153 days

Days (3)

  • Oct 13 Tue
  • Oct 14 Wed
  • Oct 15 Thu

Net earnings / night

currently lowest €128 · Airbnb

€142

Channel prices are calculated from commission automatically.

  • Airbnb

    now €128–146 → €167

    %15 commission · net €142

    €167
  • Booking.com

    now €142–158 → €171

    %17 commission · net €142

    €171
  • Ostrovok

    now €150–166 → €178

    %20 commission · net €142

    €178
Update prices
  • Every property, one timeline

    Reservations from every channel, color-coded, with occupancy at a glance.

  • Prices where you plan

    See what each night earns per channel, right in the calendar.

  • Update prices in one action

    Select the days, set a price or your net earnings, apply to every connected channel.

  • Goodbye, double bookings

    A booking on one channel automatically closes those dates on the others.

Guest identity

Passport in. Report out. Nothing kept.

Guests send their passport as a photo or as text in the conversation. The system reads it and sends the legal guest notification at check-in and check-out — and clears the identity details right after check-in is reported.

  1. 1

    Guest sends it

    A passport photo or the details as text, right in the conversation.

  2. 2

    Read on our system

    Detected and read automatically, on our own system.

  3. 3

    You review

    A quick operator check before anything is sent.

  4. 4

    Reported to KBS

    Check-in and check-out are sent to the authority automatically, once you switch it on.

  5. 5

    Identity erased

    Identity fields are erased right after the check-in is reported.

Alex Morgan

Passport detected
Name
Alex Morgan
Document no.
•••• 4567
Nationality
Utopia
  • Operator review · Approved
  • Check-in reported · 15:00
  • Identity fields erased
  • Check-out reported · 11:00
  • Never shared with AI

    Identity details are never sent to an AI model or into a message.

  • Only what the law requires

    Only the details required for the legal notification are sent.

  • Erased right after check-in

    As soon as the check-in is reported, identity fields are removed from our system.

Available in Türkiye today. Demo data shown.

From message to action

A message can become an action.

The AI doesn't only answer guests. It understands when something needs to be done.

Alex Morgan · Harbor Loft

The shower is leaking.
Reading the message…

Reply drafted for your approval

Daily operations

Know exactly what needs to happen today.

Open the workspace in the morning and see the whole day at a glance.

3

Arrivals

4

Departures

5

Cleanings

2

Guest requests

1

Maintenance

  1. 11:00

    Checkout

    Harbor Loft

  2. 12:00

    Cleaning

    Harbor Loft

  3. 15:00

    Check-in

    Garden Studio

  4. 18:30

    Late arrival

    City Center Apartment

And the details that keep a property running.

  • Check-in kit

    Instructions and visuals, sent with your approval.

  • Cleaning crew

    Schedules and photo proof, right in Telegram.

  • Reservations

    Every booking from every channel, in one table.

  • Host tasks

    Assign, schedule and track what needs doing.

  • Reviews

    Guest reviews across properties in one place.

  • Notifications

    Push and Telegram, set per type of event.

  • Quick replies

    Your best answers, one tap away.

  • AI quality and usage

    See how your drafts perform and what AI costs.

Automation

Automate the guest journey.

Build workflows around every stay — and let the system handle the routine.

  1. 1
    Reservation confirmedToday
  2. 2
    Welcome message
  3. 3
    Local guideToday
  4. 4
    Passport / guest information request
  5. 5
    Arrival timeToday
  6. 6
    Self check-in instructionsToday
  7. 7
    Stay follow-upComing soon
  8. 8
    Checkout instructionsComing soon

Custom workflow rules — coming soon.

Property intelligence

Every property gets its own intelligence.

Teach the system once. Use that knowledge across every future conversation.

Property knowledge

Wi-Fi
Network and password
Check-in
From 15:00 · Self check-in
Luggage
Storage after 11:30
Parking
Street parking, free
Heating
Thermostat in hallway
House rules
Quiet hours 22:00
Local recommendations
12 places
  • Host rules
  • Quick replies
  • Learned knowledge

Learned from your edit

“Late check-out is possible until 12:00 when there is no same-day arrival.”

Add to this property?

AddNot now

Learning is always approved by you.

Turn every property into a local guide.

Guests ask where to eat. The AI answers with places near the property.

  • Coffee
  • Restaurants
  • Breakfast
  • Groceries
  • Pharmacy
  • Transportation
  • Attractions
  • Local Café

    Coffee

    4 min walk
  • Modern Bistro

    Breakfast

    7 min walk
  • Metro Station

    Transportation

    5 min walk
Where should we have breakfast?
Local Café is a 4 min walk — great for a slow morning. Modern Bistro is 7 min away.

Analytics

See your operation clearly.

Occupancy, bookings and channel mix — the numbers that run your day.

Occupancy

84%

Bookings

128

Revenue

€38.4k

Occupancy

Channel mix

  • Airbnb58%
  • Booking.com31%
  • Direct11%

Property performance

  • Harbor Loft91%
  • Garden Studio84%
  • City Center Apartment77%
  • Old Town Suite69%

Illustrative demo data

Coming soon

Next: the guest experience.

The same workspace will reach your guests directly — selling upgrades, answering on a screen in the room and opening the door.

Sell the extras guests already ask for.

Airport transfers, transport for day trips, boat tours — the AI offers them at the right moment, you confirm, and it's arranged. Late check-out and extra nights work the same way.

  • Airport transfer
  • Day-trip transport
  • Boat tour
  • Late check-out
  • Extra night
Can you arrange a pickup from the airport?

AI offer

Of course! A private airport transfer is €35 for up to 4 people. Shall I book it for your arrival on Oct 4, 15:30?

Approve offer

A hotel TV for every property.

A guest screen you manage from the panel: a personal welcome, two-way messaging, upgrades you can sell, and easy food and drink ordering.

Welcome, Alex

  • Order food & drinks
  • Local guide
  • Wi-Fi
  • House rules
  • Upgrades
  • Message the host

Your order

  • Breakfast set · 1
  • Fresh orange juice · 2
Send to host

Managed from your panel

Door code

••••

Valid
Oct 4 · 15:00
 
→ Oct 7 · 11:00

Active during the stay

Smart locks, tied to the reservation.

A door code for every stay — ready when the booking arrives, gone after check-out.

In development

What's next

Let AI improve your listings.

AI reads your existing listing and suggests better titles, descriptions and photo order — and flags what's missing.

  • Title improvement
  • Description optimization
  • Amenities validation
  • Photo order and quality
  • Missing information
  • Content translation
  • Channel-specific optimization

Create a listing with AI.

Start from property information, photos or an existing listing. Get a complete draft.

  • Property information
  • Photos
  • Existing listing

Complete listing draftIn development

  • Title
  • Description
  • Room information
  • Amenities
  • House rules
  • Location content
  • Photo structure
  • Channel-specific fields

Final review is always yours.

Create once. Distribute everywhere.

Use AI to understand an existing listing and prepare it for another booking platform.

AirbnbListing

Harbor Loft

City Center · 2 BR

AI processing

  • Amenities 32/34 matched
  • Photos 18 imported
  • Description adapted
  • Policies need review
Booking.comLive for Booking.com

Progress

  • Property details
  • Amenities
  • Photos
  • Policies
  • Descriptions
  • Room setup
  • Pricing structure

Ready for review

Airbnb → Booking.com is available today, with you approving every step. More platforms are next.

The path

  1. TodayAI helps run your stays.
  2. NextAI helps build and improve your listings.
  3. FutureOne property. Multiple channels.

Beta

We're opening the platform to a limited group of hosts and property managers.

We use your details only to contact you about the beta.